Practice area: | Abuse of dominance | Behavioural and experimental economics | Behavioural Economics | Business and industry | Competition & Antitrust | Competition Economics | Consumer and firm behaviour | Consumer behaviour | Consumer behaviour and protection | Contracts | International institutions | NGOs and consumer advocacy | Public Policy | Regulators and government |
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Client: | N/A |
Published: | February, 2011 |
Keywords: | quantitative analysis |
The OFT has published the market study on problems consumers have with contracts. To inform the market study London Economics in association with YouGov completed a behavioural survey of consumers combined with an economic experiment to investigate the features of contracts that cause most problems for consumers.