Publications in: NGOs and consumer advocacy
Now You See It: Drawing Attention to Charges in the Asset Management Industry – April 2018
| Subsector: | Regulators and government | |
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| Published: | April, 2018 | |
| Document type: |
A behavioural experiment conducted by London Economics formed the basis of the FCA’s Occasional Paper ‘Now you see it: drawing attention to charges in the asset management industry’. Our experiment tested the impact of different ways of presenting information on charges on the extent that retail investors pay attention to charges in their decision-making. The […]
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Asset Management Market Study – Experimental Consumer Research and Focus Groups – April 2018
| Subsector: | Regulators and government | |
|---|---|---|
| Published: | April, 2018 | |
| Document type: |
As part of the FCA’s Asset Management Market study, London Economics conducted a behavioural experiment to test the impact of different ways of presenting information on charges on the extent that retail investors pay attention to charges in their decision-making. Treatments tested included: warning investors about the impact of charges a) via a written message […]
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Using Behavioural Science to Drive Behaviour Change in Reducing Risks of STIs – March 2018
| Subsector: | Social care - health interface | |
|---|---|---|
| Published: | 9 March, 2018 | |
| Document type: | Presentation |
Dr Annette Cerulli-Harms spoke at the Public Policy Exchange conference on Student Sexual Health and Well Being on March 8th 2018 about how behavioural economics can be used to change the way we speak about sexual health. Annette explained the relevance of behavioural economics and cognitive biases in the area of public health including sexual […]
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Consumer Behaviour Research for Legal Services – December 2017
| Subsector: | Regulators and government | |
|---|---|---|
| Published: | 6 December, 2017 | |
| Document type: | Report |
The Law Society commissioned London Economics to undertake behavioural economic research into how consumers search for legal services. The study used a behavioural experiment, focus groups and depth interviews to investigate how consumers access, assess and act on information. The research helped the Law Society to better understand the most useful information that solicitors can […]
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Study on Consumers’ Decision-making in Insurance Services: A Behavioural Economics Perspective – November 2017
| Subsector: | NGOs and consumer advocacy | |
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| Published: | 7 November, 2017 | |
| Document type: |
This study focused on consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border. It tested ways to help consumers make better decisions using a behavioural experiment, collected complementary data on the supply side of the market, and examined potential savings consumers could make.
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Behavioral Economics Guide 2017
| Subsector: | Regulators and government | |
|---|---|---|
| Published: | 26 June, 2017 | |
| Document type: |
London Economics is happy to announce that we are a corporate sponsor and contributor to the Behavioral Economics Guide 2017, which this year has a forward from Cass R. Sunstein of Harvard University. First released in 2014, this now yearly publication provides an introduction to the field, developments in the behavioural sciences, insights from practitioners, […]
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Study on the Functioning of the Retail Electricity Markets for Consumers in the EU – February 2017
| Subsector: | Regulators and government | |
|---|---|---|
| Published: | 06 February, 2017 | |
| Document type: | Report |
The 2nd Electricity Market Study investigated electricity market functioning for consumers in the EU, Iceland and Norway. It assessed how market performance has developed since the 1st electricity market study conducted in 2010, and the extent to which consumers have the necessary tools to make rational and empowered choices. Its findings offer a clear insight […]
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The Use of Behavioural Insights in Consumer Policy – January 2017
| Subsector: | NGOs and consumer advocacy | |
|---|---|---|
| Published: | 25 January, 2017 | |
| Document type: | Report |
The OECD has published its report on the use of Behavioural Economics in Consumer Policy. The report is informed by discussion at the OECD’s Behavioural Economics Roundtable, at which LE’s Dr Charlotte Duke was an invited speaker on her experience in using behavioural economics to test and design consumer policy.
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Stakeholder Engagement on Complex and Long-run Issues in the Energy and Water Sectors – November 2016
| Subsector: | Regulatory economics | |
|---|---|---|
| Published: | 14 November, 2016 | |
| Document type: | Report |
This paper for Sustainability First explores how different research approaches for engaging individual consumers can help uncover long-term public interest in complex areas. The paper covers both quantitative and qualitative methods, and includes behavioural experiments to test consumer responses to alternative interventions. The paper is of use to public interest advocates and energy and water […]
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Behavioural Experiments and Consumer Policy – April 2016
| Subsector: | Regulators and government | |
|---|---|---|
| Published: | 11 April, 2016 | |
| Document type: | Presentation |
Dr Charlotte Duke spoke at the OECD Roundtable on behavioural insights at the 91st session of the Committee on Consumer Policy (CCP). Charlotte discussed: Why are we observing such growth in the use of experiments in consumer policy making; What are the pitfalls to be aware of when using experiments in policy making; How may […]