Publications in: Behavioural and experimental economics

Now You See It: Drawing Attention to Charges in the Asset Management Industry – April 2018

Subsector:Regulators and government
Published: April, 2018
Document type:

A behavioural experiment conducted by London Economics formed the basis of the FCA’s Occasional Paper ‘Now you see it: drawing attention to charges in the asset management industry’. Our experiment tested the impact of different ways of presenting information on charges on the extent that retail investors pay attention to charges in their decision-making. The […]

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Asset Management Market Study – Experimental Consumer Research and Focus Groups – April 2018

Subsector:Regulators and government
Published: April, 2018
Document type:

As part of the FCA’s Asset Management Market study, London Economics conducted a behavioural experiment to test the impact of different ways of presenting information on charges on the extent that retail investors pay attention to charges in their decision-making. Treatments tested included: warning investors about the impact of charges a) via a written message […]

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Using Behavioural Science to Drive Behaviour Change in Reducing Risks of STIs – March 2018

Subsector:Social care - health interface
Published: 9 March, 2018
Document type:Presentation

Dr Annette Cerulli-Harms spoke at the Public Policy Exchange conference on Student Sexual Health and Well Being on March 8th 2018 about how behavioural economics can be used to change the way we speak about sexual health. Annette explained the relevance of behavioural economics and cognitive biases in the area of public health including sexual […]

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Research into the Experiences and Effectiveness of Solicitors’ First Tier Complaints Handling Processes – January 2018

Subsector:Consumer behaviour and protection
Published: 08 January, 2018
Document type:Report

The Solicitors Regulation Authority (SRA) and Legal Ombudsman jointly commissioned London Economics and YouGov to undertake research into solicitors’ handling of first tier complaints. The study used a consumer survey, a survey of firms and depth interviews with firms and consumers, to understand consumers’ and solicitors’ experiences of the complaints process. The research identified recommended […]

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Consumer Behaviour Research for Legal Services – December 2017

Subsector:Regulators and government
Published: 6 December, 2017
Document type:Report

The Law Society commissioned London Economics to undertake behavioural economic research into how consumers search for legal services. The study used a behavioural experiment, focus groups and depth interviews to investigate how consumers access, assess and act on information. The research helped the Law Society to better understand the most useful information that solicitors can […]

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Study on Consumers’ Decision-making in Insurance Services: A Behavioural Economics Perspective – November 2017

Subsector:NGOs and consumer advocacy
Published: 7 November, 2017
Document type:

This study focused on consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border. It tested ways to help consumers make better decisions using a behavioural experiment, collected complementary data on the supply side of the market, and examined potential savings consumers could make.

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Behavioral Economics Guide 2017

Subsector:Regulators and government
Published: 26 June, 2017
Document type:

London Economics is happy to announce that we are a corporate sponsor and contributor to the Behavioral Economics Guide 2017, which this year has a forward from Cass R. Sunstein of Harvard University. First released in 2014, this now yearly publication provides an introduction to the field, developments in the behavioural sciences, insights from practitioners, […]

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Study on the Functioning of the Retail Electricity Markets for Consumers in the EU – February 2017

Subsector:Regulators and government
Published: 06 February, 2017
Document type:Report

The 2nd Electricity Market Study investigated electricity market functioning for consumers in the EU, Iceland and Norway. It assessed how market performance has developed since the 1st electricity market study conducted in 2010, and the extent to which consumers have the necessary tools to make rational and empowered choices. Its findings offer a clear insight […]

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The Use of Behavioural Insights in Consumer Policy – January 2017

Subsector:NGOs and consumer advocacy
Published: 25 January, 2017
Document type:Report

The OECD has published its report on the use of Behavioural Economics in Consumer Policy. The report is informed by discussion at the OECD’s Behavioural Economics Roundtable, at which LE’s Dr Charlotte Duke was an invited speaker on her experience in using behavioural economics to test and design consumer policy.

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Stakeholder Engagement on Complex and Long-run Issues in the Energy and Water Sectors – November 2016

Subsector:Regulatory economics
Published: 14 November, 2016
Document type:Report

This paper for Sustainability First explores how different research approaches for engaging individual consumers can help uncover long-term public interest in complex areas. The paper covers both quantitative and qualitative methods, and includes behavioural experiments to test consumer responses to alternative interventions. The paper is of use to public interest advocates and energy and water […]

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