Publications in: Behavioural

Behavioral Economics Guide 2017

Subsector:Behavioural and experimental economics
Published: 26 June, 2017
Document type:

London Economics is happy to announce that we are a corporate sponsor and contributor to the Behavioral Economics Guide 2017, which this year has a forward from Cass R. Sunstein of Harvard University. First released in 2014, this now yearly publication provides an introduction to the field, developments in the behavioural sciences, insights from practitioners, […]

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Study on the Functioning of the Retail Electricity Markets for Consumers in the EU – February 2017

Subsector:Competition, Regulation and Business
Published: 06 February, 2017
Document type:Report

The 2nd Electricity Market Study investigated electricity market functioning for consumers in the EU, Iceland and Norway. It assessed how market performance has developed since the 1st electricity market study conducted in 2010, and the extent to which consumers have the necessary tools to make rational and empowered choices. Its findings offer a clear insight […]

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The Use of Behavioural Insights in Consumer Policy – January 2017

Subsector:Behavioural and experimental economics
Published: 25 January, 2017
Document type:Report

The OECD has published its report on the use of Behavioural Economics in Consumer Policy. The report is informed by discussion at the OECD’s Behavioural Economics Roundtable, at which LE’s Dr Charlotte Duke was an invited speaker on her experience in using behavioural economics to test and design consumer policy.

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Stakeholder Engagement on Complex and Long-run Issues in the Energy and Water Sectors – November 2016

Subsector:Regulatory economics
Published: 14 November, 2016
Document type:Report

This paper for Sustainability First explores how different research approaches for engaging individual consumers can help uncover long-term public interest in complex areas. The paper covers both quantitative and qualitative methods, and includes behavioural experiments to test consumer responses to alternative interventions. The paper is of use to public interest advocates and energy and water […]

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Behavioural Experiments and Consumer Policy – April 2016

Subsector:Consumer and firm behaviour
Published: 11 April, 2016
Document type:Presentation

Dr Charlotte Duke spoke at the OECD Roundtable on behavioural insights  at the 91st session of the Committee on Consumer Policy (CCP). Charlotte discussed: Why are we observing such growth in the use of experiments in consumer policy making; What are the pitfalls to be aware of when using experiments in policy making; How may […]

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Ofwat Vulnerability Focus Report – February 2016

Subsector:Regulatory economics
Published: 23 February, 2016
Document type:Report

Ofwat’s Vulnerability Focus report with supporting research by London Economics finds that vulnerability can take many forms, people can move in and out of vulnerability and anyone can find themselves in vulnerable circumstances at times in their life. The report is accompanied by a practitioners’ pack that aims to help water companies to identify customers […]

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Understanding Consumer Vulnerability in the EU’s Key Markets – February 2016

Subsector:Justice and Legal Affairs
Published: 23 February, 2016
Document type:Report

This study for the European Commission provides a new definition of vulnerable consumers, a new methodology for measuring consumer vulnerability and new insights into the actual patterns of consumer vulnerability. The large scale study employed stakeholder consultations, consumer surveys, focus groups and behavioural experiments across the EU28 plus Iceland and Norway.

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Consumer Market Study on the Functioning of Legal and Commercial Guarantees for Consumers in the EU – December 2015

Subsector:Behavioural and experimental economics
Published: 14 December, 2015
Document type:Report

This study for the European Commission explores how well markets for Legal and Commercial Guarantees (LCGs) operate for consumers in Europe. The study includes consumer surveys and behavioural experiments to investigate how well consumers understand LCGs. The study provides policy recommendations to remedy any shortcomings detected. In particular, the results of will be used to […]

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FCA Symposium: Competition Analysis with Realistic Behaviour – December 2015

Subsector:Finance
Published: December, 2015
Document type:

LE’s Charlotte Duke participated in the FCA symposium: competition analysis with realistic behaviour. This forum brought together senior thinkers, researchers and policy makers to discuss the promotion of competition in financial services. During the day, delegates focussed on the research being done on Behavioural Industrial Organisation (BIO).

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FCA Forum: Competition Analysis with Realistic Behaviour – Forthcoming Event in December 2015

Subsector:Behavioural
Published: 11 November, 2015
Document type:Event

London Economics’ Dr Charlotte Duke will be speaking at this forthcoming event on Behavioural Industrial Organization and how best to design policy interventions and improve competition. Further information and registration for the event can be found above.

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