Publications in: Public Policy

Single Digital Gateway: How EU Could Meet Expectations of Citizens and Businesses? – March 2018

Subsector:Public Policy
Published: 27 March, 2018
Document type:Briefing

A briefing by Dr Charlotte Duke for the European Commission on behalf of the Internal Market and Consumer Protection Committee on the European Commission’s proposed regulation for a Single Digital Gateway.

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Using Behavioural Science to Drive Behaviour Change in Reducing Risks of STIs – March 2018

Subsector:Social care - health interface
Published: 9 March, 2018
Document type:Presentation

Dr Annette Cerulli-Harms spoke at the Public Policy Exchange conference on Student Sexual Health and Well Being on March 8th 2018 about how behavioural economics can be used to change the way we speak about sexual health. Annette explained the relevance of behavioural economics and cognitive biases in the area of public health including sexual […]

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Research into the Experiences and Effectiveness of Solicitors’ First Tier Complaints Handling Processes – January 2018

Subsector:Consumer behaviour and protection
Published: 08 January, 2018
Document type:Report

The Solicitors Regulation Authority (SRA) and Legal Ombudsman jointly commissioned London Economics and YouGov to undertake research into solicitors’ handling of first tier complaints. The study used a consumer survey, a survey of firms and depth interviews with firms and consumers, to understand consumers’ and solicitors’ experiences of the complaints process. The research identified recommended […]

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Consumer Behaviour Research for Legal Services – December 2017

Subsector:Regulators and government
Published: 6 December, 2017
Document type:Report

The Law Society commissioned London Economics to undertake behavioural economic research into how consumers search for legal services. The study used a behavioural experiment, focus groups and depth interviews to investigate how consumers access, assess and act on information. The research helped the Law Society to better understand the most useful information that solicitors can […]

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Study on Consumers’ Decision-making in Insurance Services: A Behavioural Economics Perspective – November 2017

Subsector:NGOs and consumer advocacy
Published: 7 November, 2017
Document type:

This study focused on consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border. It tested ways to help consumers make better decisions using a behavioural experiment, collected complementary data on the supply side of the market, and examined potential savings consumers could make.

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Research and Analysis to Quantify the Benefits Arising from Personal Data Rights Under the GDPR – August 2017

Subsector:Remedies and enforcement
Published: 07 August, 2017
Document type:Report

The act of disclosing personal data typically takes place in an environment of incomplete and asymmetric information. This explains the crucial role of consumer confidence in enabling transactions that involve the disclosure of personal data. LE’s study for DCMS investigates the benefits of new individual rights introduced by the European General Data Protection Regulation (GDPR) […]

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A Study of the Economic Impact of the Services Provided by the Bureau of Meteorology – July 2017

Subsector:Public Policy
Published: 11 July, 2017
Document type:Report

As part of the Australian Governments Functional and Efficiency Review of the Australian Bureau of Meteorology, London Economics undertook an economic impact assessment of the Bureau’s services to the Australian economy. Of the benefits that can be quantified, the analysis indicates a benefit-cost ratio of 11.6:1. That is, for every dollar spent on delivering Bureau […]

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Study on the Functioning of the Retail Electricity Markets for Consumers in the EU – February 2017

Subsector:Regulators and government
Published: 06 February, 2017
Document type:Report

The 2nd Electricity Market Study investigated electricity market functioning for consumers in the EU, Iceland and Norway. It assessed how market performance has developed since the 1st electricity market study conducted in 2010, and the extent to which consumers have the necessary tools to make rational and empowered choices. Its findings offer a clear insight […]

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The Use of Behavioural Insights in Consumer Policy – January 2017

Subsector:NGOs and consumer advocacy
Published: 25 January, 2017
Document type:Report

The OECD has published its report on the use of Behavioural Economics in Consumer Policy. The report is informed by discussion at the OECD’s Behavioural Economics Roundtable, at which LE’s Dr Charlotte Duke was an invited speaker on her experience in using behavioural economics to test and design consumer policy.

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The Determinants of University Selection – January 2017

Subsector:Public Policy
Published: 13 January, 2017 January, 2017
Document type:

Read London Economics’ research brief on the determinants of university selection. The analysis considers the relative importance of fees and funding on the selection of universities, as well as the role of other characteristics (such as rankings). The report also highlights students’ willingness to pay for different university attributes.

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