An unintended consequence of staff casualisation: the effect on student satisfaction

Sector: Economics of Education | Education and Labour Markets | Higher education
Document type: LE publication | LE publication (working papers and economic briefs) 
Tagged: economics of education education higher education public policy quantitative analysis UK

London Economics’ Rhys Williams has contributed a blog article on the HEPI website, exploring the relationship between student satisfaction at Higher Education Institutions and the level of teaching conducted by casual staff. The key finding is that loading teaching on casual staff reduces student satisfaction. As a consequence, universities should think twice before considering cutting costs by pushing teaching on to casual staff given the implications this will likely have on student satisfaction. You can read more on the HEPI blog.

The data was kindly provided by HEPI/Advance HE on student satisfaction, and on levels of casualisation from the Universities and Colleges Union. The results were discovered using advanced econometric techniques, namely an ordered logistic regression and controlling for various characteristics which could confound the analysis. More details about the analysis can be found in the working paper here.