Publications in: Consumer Finance

Understanding Consumer Vulnerability in the EU’s Key Markets – February 2016

Subsector:Justice and Legal Affairs
Published:23 February, 2016
Document type:Report

This study for the European Commission provides a new definition of vulnerable consumers, a new methodology for measuring consumer vulnerability and new insights into the actual patterns of consumer vulnerability. The large scale study employed stakeholder consultations, consumer surveys, focus groups and behavioural experiments across the EU28 plus Iceland and Norway.

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Consumer Protection Aspects of Financial Services – October 2014

Subsector:Consumer Finance
Published:07 October, 2014
Document type:Presentation

The presentation provides a high level summary of the key findings, conclusions and recommendations of the study published by the European Parliament in February 2014.

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Study on the Functioning of the Consumer Credit Market in the EU

Subsector:Consumer Finance
Published:12 June, 2014
Document type:Report

Presentation to Eurofinas, Brussels, June 12th, 2014.

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Study on the Functioning of the Consumer Credit Markets in the European Union – May 2014

Subsector:Consumer Finance
Published:20 May, 2014
Document type:Report

The study assesses the degree to which Consumer Credit Directive (CCD) fulfilled its principal objectives, namely: a) fostering an internal credit market in the EU, with a positive impact, in particular on cross­border competition; and, b) providing a high level of protection of consumers regarding consumer credits. The study focuses on the impact of the […]

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Financial Conduct Authority Practical Use of Behavioural Experiments in Financial Regulation – March 2014

Subsector:Public Policy
Published:25 March, 2014
Document type:

The Financial Conduct Authority finds that behavioural experiments have an important role to play in financial regulation, and often provide insights into the ways markets work that may not be possible otherwise. Download the paper on the practical application of behavioural experiments in financial regulation jointly authored by London Economics and the FCA.

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Consumer Protection Aspects of Financial Services

Subsector:Consumer Finance
Published:10 February, 2014
Document type:Report

The financial crisis of 2007/2008 has clearly shown that inadequate consumer protection, especially in the US mortgage market, was a major contributor to financial instability. Moreover, many holders of sub-prime mortgages suffered considerable harm as a result of mis-selling or inappropriate selling. However, the USA is not the only country where weak consumer protection resulted […]

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Study on Means to Protect Consumers in Financial Difficulty: Personal Bankruptcy, Datio in Solutum of Mortgages, and Restrictions on Debt Collection Abusive Practices

Subsector:Finance
Published: April, 2013
Document type:Report

Commissioned on behalf of the Financial Services Users Group by DG Internal Market and Services, and authored by London Economics, this report examines all formal debt reduction solutions which allow consumers to return to a financially sustainable path by eliminating some or all of their debts, including providing a comprehensive description of: the availability and […]

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Debt Advice in the UK

Subsector:Financial services
Published: February, 2012
Document type:Report

This study describes the current debt landscape in the UK and highlights information gaps for further exploration. It consists of a comprehensive review of existing debt advice literature and research materials, supplemented by consultation with a wide range of stakeholders.

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Basic Banking Services

Subsector:Finance
Published: January, 2012
Document type:Presentation

Presentation to the European Parliament by London Economics  

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Funding Debt Advice in the UK – A Proposed Model

Subsector:Financial services
Published: January, 2012
Document type:Report

The Money Advice Service (MAS) commissioned London Economics to examine how the costs of debt advice work undertaken by MAS could be allocated across a spectrum of creditors, whilst also considering the allocation of the debt advice costs within the current FSA fee blocks. The study concludes that Bank of England data on lending to […]

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