Tag Archives: consumer protection
Access to Cash: Costs to Consumers and SMEs of a Loss of Access to In-person Cash and Banking Services
| Sector: | Consumer markets and protection. | |
|---|---|---|
| Client: | Financial Conduct Authority | |
| Published: | 6 February, 2024 |
London Economics led this study for the FCA to estimate the costs to consumers and SMEs from loss of access to cash and in-person banking services. The research explored how consumers and SMEs currently use these services and how they would behave if they lost access to these services. It identified that access to these […]
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Consumer Focused Regulation in Legal Services – June 2023
| Sector: | Consumer markets and protection. | |
|---|---|---|
| Client: | Legal Services Consumer Panel | |
| Published: | 15 June, 2023 |
London Economics was commissioned by the Legal Services Consumer Panel – an independent arm of the Legal Services Board – to undertake research to develop a set of indicators to serve as guidance on good practice in consumer focused regulation. The Legal Services Consumer Panel is calling on legal services regulators to focus more of […]
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Understanding Methods for Measuring Digital Consumer Harms
| Sector: | Data & technology. | |
|---|---|---|
| Client: | DCMS | |
| Published: | 20 January, 2023 |
Digital markets have delivered numerous benefits for consumers, providing a range of new products and services that are designed and personalised with the analysis of consumer data. However, digital markets have given rise to new risks for consumers. It is often the same features that bring benefits that can also cause harm, including higher prices, […]