Tag Archives: consumer

Use of Distributed Ledger Technologies to Verify the Provenance of Goods – October 2020

Sector:
Client:Department for Business, Energy & Industrial Strategy
Published: 2 October, 2020
Document type:Report

In 2018, London Economics were commissioned by the Department for Business, Energy and Industrial Strategy to critically assess the use of distributed ledgers in sectors where they have already been trialled, developing an evidence base to help inform their use in the supply chains for different types of consumer products. The research programme comprised desk […]

Read more

Why Do People Purchase Electric Vehicles? – August 2020

Sector:Behavioural Economics.
Client:N/A
Published: 11 August, 2020
Document type:

London Economics’ Dr Charlotte Duke joins Centrica’s podcast ‘Power to the People’ exploring the behavioural economic motivations behind our decisions to purchase electric vehicles. You can listen to the podcast here.

Read more

Understanding Customer Values – Behavioural Experiment Report – March 2019

Sector:
Client:Yorkshire Water
Published: 6 March, 2019
Document type:Report | Survey

This study was undertaken for Yorkshire Water, as subcontractor to Aecom, to understand the values customers place on water service attributes as part of the 2019 price review process. London Economics conducted an online behavioural experiment to examine customers’ willingness to pay for service improvements and the impact of various framing treatments on customers’ valuations. […]

Read more

The Use of Behavioural Insights in Consumer Policy – January 2017

Sector:Behavioural Economics.
Client:OECD
Published: 25 January, 2017
Document type:Report

The OECD has published its report on the use of Behavioural Economics in Consumer Policy. The report is informed by discussion at the OECD’s Behavioural Economics Roundtable, at which LE’s Dr Charlotte Duke was an invited speaker on her experience in using behavioural economics to test and design consumer policy.

Read more

FCA Symposium: Competition Analysis with Realistic Behaviour – December 2015

Sector:Finance.
Client:Financial Conduct Authority
Published: December, 2015
Document type:

LE’s Charlotte Duke participated in the FCA symposium: competition analysis with realistic behaviour. This forum brought together senior thinkers, researchers and policy makers to discuss the promotion of competition in financial services. During the day, delegates focussed on the research being done on Behavioural Industrial Organisation (BIO).

Read more

Consumer Testing Study of the Possible New Format and Content for Retail Disclosures of Packaged Retail and Insurance-based Investment Products – November 2015

Sector:Finance.
Client:EC DG Internal Market and Services
Published: 13 November, 2015
Document type:Report

The European Commission commissioned London Economics and Ipsos to undertake consumer testing of various ways of presenting information relating to Packaged Retail and Insurance‐based Investment Products (PRIIPs). The motivation for the study was to assess which particular format of Key Information Documents would best help consumers compare and select products for their investment needs. The […]

Read more