Tag Archives: consumer protection

Feasibility Study into the Viability of Establishing a No-Interest Loans Scheme (NILS) in the UK – March 2020

Sector:
Client:HM Treasury
Published: 11 March, 2020
Document type:Report

London Economics has completed a feasibility study into the viability of establishing a no-interest loans scheme in the UK for HM Treasury. Based on wide stakeholder consultations, desk-based research and analysis of various datasets, this study examined various options for potential access and eligibility criteria for the scheme, how such a scheme might be structured, […]

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Single Digital Gateway: How EU Could Meet Expectations of Citizens and Businesses? – March 2018

Sector:Public Policy.
Client:European Commission
Published: 27 March, 2018
Document type:Briefing

A briefing by Dr Charlotte Duke for the European Commission on behalf of the Internal Market and Consumer Protection Committee on the European Commission’s proposed regulation for a Single Digital Gateway.

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Study on Consumers’ Decision-making in Insurance Services: A Behavioural Economics Perspective – November 2017

Sector:Behavioural Economics.
Client:EC DG Justice and Consumers
Published: 7 November, 2017
Document type:

This study focused on consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border. It tested ways to help consumers make better decisions using a behavioural experiment, collected complementary data on the supply side of the market, and examined potential savings consumers could make.

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Research and Analysis to Quantify the Benefits Arising from Personal Data Rights Under the GDPR – August 2017

Sector:Public Policy.
Client:Department for Culture, Media and Sport
Published: 07 August, 2017
Document type:Report

The act of disclosing personal data typically takes place in an environment of incomplete and asymmetric information. This explains the crucial role of consumer confidence in enabling transactions that involve the disclosure of personal data. LE’s study for DCMS investigates the benefits of new individual rights introduced by the European General Data Protection Regulation (GDPR) […]

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Behavioral Economics Guide 2017

Sector:Behavioural Economics.
Client:behavioraleconomics.com
Published: 26 June, 2017
Document type:Report

London Economics is happy to announce that we are a corporate sponsor and contributor to the Behavioral Economics Guide 2017, which this year has a forward from Cass R. Sunstein of Harvard University. First released in 2014, this now yearly publication provides an introduction to the field, developments in the behavioural sciences, insights from practitioners, […]

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Study on the Functioning of the Retail Electricity Markets for Consumers in the EU – February 2017

Sector:Competition, Regulation and Business.
Client:EC DG Justice and Consumers
Published: 06 February, 2017
Document type:Report

The 2nd Electricity Market Study investigated electricity market functioning for consumers in the EU, Iceland and Norway. It assessed how market performance has developed since the 1st electricity market study conducted in 2010, and the extent to which consumers have the necessary tools to make rational and empowered choices. Its findings offer a clear insight […]

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Stakeholder Engagement on Complex and Long-run Issues in the Energy and Water Sectors – November 2016

Sector:Behavioural Economics.
Client:Sustainability First
Published: 14 November, 2016
Document type:Report

This paper for Sustainability First explores how different research approaches for engaging individual consumers can help uncover long-term public interest in complex areas. The paper covers both quantitative and qualitative methods, and includes behavioural experiments to test consumer responses to alternative interventions. The paper is of use to public interest advocates and energy and water […]

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Consumer Vulnerability Across Key Markets in the EU: Animated Infographic – November 2016

Sector:
Client:EC DG Justice and Consumers
Published: 21 November, 2016
Document type:Presentation

Following the publication of London Economics’ study into consumer vulnerability across the EU for DG Justice and Consumers, the European Commission has released an animated infographic which presents the key findings of the study, including the varying impact of vulnerability drivers across key markets.

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Behavioural Experiments and Consumer Policy – April 2016

Sector:Behavioural Economics.
Client:N/A
Published: 11 April, 2016
Document type:Presentation

Dr Charlotte Duke spoke at the OECD Roundtable on behavioural insights  at the 91st session of the Committee on Consumer Policy (CCP). Charlotte discussed: Why are we observing such growth in the use of experiments in consumer policy making; What are the pitfalls to be aware of when using experiments in policy making; How may […]

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Consumer Market Study on the Functioning of Legal and Commercial Guarantees for Consumers in the EU – December 2015

Sector:Behavioural Economics.
Client:European Commission
Published: 14 December, 2015
Document type:Report

This study for the European Commission explores how well markets for Legal and Commercial Guarantees (LCGs) operate for consumers in Europe. The study includes consumer surveys and behavioural experiments to investigate how well consumers understand LCGs. The study provides policy recommendations to remedy any shortcomings detected. In particular, the results of will be used to […]

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