Publications in: Public Policy

Review of International Best Practice in the Production of Productivity Statistics – February 2018

Published:7 February, 2018

London Economics and DIW Econ were commissioned by the Office for National Statistics (ONS) to examine the productivity measures that are published by other national and international statistical organisations (NISOs) around the world and includes information on the range, timeliness, detail and frequency of the productivity data they produce. The report summarises the productivity publications […]

Research into the Experiences and Effectiveness of Solicitors’ First Tier Complaints Handling Processes – January 2018

Published:08 January, 2018

The Solicitors Regulation Authority (SRA) and Legal Ombudsman jointly commissioned London Economics and YouGov to undertake research into solicitors’ handling of first tier complaints. The study used a consumer survey, a survey of firms and depth interviews with firms and consumers, to understand consumers’ and solicitors’ experiences of the complaints process. The research identified recommended […]

Statistical Background Information for the Independent Review of the Funding of Debt Advice in England, Wales, Scotland and Northern Ireland – January 2018

Published:25 January, 2018

London Economics was commissioned by the Independent Review of the Funding of Debt Advice in England, Wales, Scotland and Northern Ireland to provide an extensive statistical background document describing development of household debt at both a macro and micro level, the problems that high debt levels cause for individuals and households, the supply of debt […]

Consumer Behaviour Research for Legal Services – December 2017

Published:6 December, 2017

The Law Society commissioned London Economics to undertake behavioural economic research into how consumers search for legal services. The study used a behavioural experiment, focus groups and depth interviews to investigate how consumers access, assess and act on information. The research helped the Law Society to better understand the most useful information that solicitors can […]

Study on Consumers’ Decision-making in Insurance Services: A Behavioural Economics Perspective – November 2017

Published:7 November, 2017

This study focused on consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border. It tested ways to help consumers make better decisions using a behavioural experiment, collected complementary data on the supply side of the market, and examined potential savings consumers could make.

Research and Analysis to Quantify the Benefits Arising from Personal Data Rights Under the GDPR – August 2017

Published:07 August, 2017

The act of disclosing personal data typically takes place in an environment of incomplete and asymmetric information. This explains the crucial role of consumer confidence in enabling transactions that involve the disclosure of personal data. LE’s study for DCMS investigates the benefits of new individual rights introduced by the European General Data Protection Regulation (GDPR) […]

A Study of the Economic Impact of the Services Provided by the Bureau of Meteorology – July 2017

Published:11 July, 2017

As part of the Australian Governments Functional and Efficiency Review of the Australian Bureau of Meteorology, London Economics undertook an economic impact assessment of the Bureau’s services to the Australian economy. Of the benefits that can be quantified, the analysis indicates a benefit-cost ratio of 11.6:1. That is, for every dollar spent on delivering Bureau […]

Study on the Functioning of the Retail Electricity Markets for Consumers in the EU – February 2017

Published:06 February, 2017

The 2nd Electricity Market Study investigated electricity market functioning for consumers in the EU, Iceland and Norway. It assessed how market performance has developed since the 1st electricity market study conducted in 2010, and the extent to which consumers have the necessary tools to make rational and empowered choices. Its findings offer a clear insight […]

Facilitating Cross Border Data Flow in the Digital Single Market – January 2017

Published:10 January, 2017

Unnecessary requirements to maintain control over the location where data and documents physically reside are an obstacle to the free flow of data within the Single Market. LE investigated the restrictions to the free flow of data across borders within the European Union, concentrating on 8 member states. The study found that legal restrictions of […]

The Use of Behavioural Insights in Consumer Policy – January 2017

Published:25 January, 2017

The OECD has published its report on the use of Behavioural Economics in Consumer Policy. The report is informed by discussion at the OECD’s Behavioural Economics Roundtable, at which LE’s Dr Charlotte Duke was an invited speaker on her experience in using behavioural economics to test and design consumer policy.