Publications in: Consumer and firm behaviour
Using Experiments in Consumer Research
| Published: | March, 2010 |
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Ofcom has published the report “Using experiments in consumer research” by London Economics. The work informs Ofcom about how behavioural and experimental economics can assist regulators in understanding consumer behaviour. The research implemented a controlled economic experiment which considered a number of options for improving the understanding of consumers when choosing telecommunication services funded through […]
Road Testing of Consumer Remedies
| Published: | July, 2009 |
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Office of Fair Trading, London, July 9, 2009.
Behavioural Economics and Experimental Economics
| Published: | October, 2008 |
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This Economic Brief explains what behavioural and experimental economics are, giving examples of real world policy applications.
Estimating Consumers’ Willingness to Pay for Quality of Service in Post
| Published: | 2006 |
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Crew, M.A. and Kelindorfer, P.R. (eds), Progress towards Liberalisation of the Postal and Delivery Sector, 2006. Swinand, G. and Jones, S.
Estimation of Consumers’ Willingness to Pay for Quality of Service in Post
| Published: | June, 2005 |
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13th Conference on Postal and Delivery Economics in Antwerp, Belgium. June 1-4, 2005.