Publications in: Consumer and firm behaviour

Consumer Market Study on the Functioning of Legal and Commercial Guarantees for Consumers in the EU – December 2015

Subsector:Regulators and government
Published: 14 December, 2015
Document type:Report

This study for the European Commission explores how well markets for Legal and Commercial Guarantees (LCGs) operate for consumers in Europe. The study includes consumer surveys and behavioural experiments to investigate how well consumers understand LCGs. The study provides policy recommendations to remedy any shortcomings detected. In particular, the results of will be used to […]

Read more

High-Cost Short-Term Credit Price Comparison Websites – November 2015

Subsector:Regulators and government
Published: 30 November, 2015
Document type:Report

This behavioural economics study for the FCA, tested additional standards for price comparison websites that compare HCSTC products. It forms part of the evidence base used by the FCA in its recommendations for additional standards in response to the CMA’s final report on payday lending.

Read more

FCA Forum: Competition Analysis with Realistic Behaviour – Forthcoming Event in December 2015

Subsector:Regulators and government
Published: 11 November, 2015
Document type:Event

London Economics’ Dr Charlotte Duke will be speaking at this forthcoming event on Behavioural Industrial Organization and how best to design policy interventions and improve competition. Further information and registration for the event can be found above.

Read more

Using Behavioural Economics: Practical Examples – Behavioural Economics and Psychological Choices – August 2015

Subsector:Regulators and government
Published: August, 2015
Document type:Presentation

Presented at a practitioners’ summer workshop this presentation explores how behavioural economics is being used in policy-making and understanding of consumer behaviour in markets. Explains what behavioural experiments are and provides examples of how behavioural studies conducted by London Economics have been used to inform policy making. The presentation then provides guidance on what to […]

Read more

Study on the Coverage, Functioning and Consumer Use of Comparison Tools and Third-party Verification Schemes for Such Tools – March 2015

Subsector:Regulators and government
Published: March, 2015
Document type:Report

The European Commission has published the study on consumers’ use of comparison tools. As part of the study London Economics completed a behavioural experiment in 15 EU countries that investigated consumer understanding and use comparison tools. The study forms part of the evidence base used by the Commission to develop, together with stakeholders, a series […]

Read more

Managing Money Online – Working As Well As We Think? – February 2015

Subsector:Regulators and government
Published: 03 February, 2015
Document type:Report

This study for the Keep Me Posted Campaign implemented a behavioural experiment and consumer survey in order to analyse consumers’ behaviour and perceptions when they receive transactional mail either by post or electronically.

Read more

Impact of Information on Patients’ Choice Within the Context of the Directive 2011/24/EU of the EP and of the Council on the Application of Patients’ Rights in Cross-border Healthcare – January 2015

Subsector:Regulators and government
Published: 06 January, 2015
Document type:Report

This study for the European Commission investigates the impact of information on peoples’ choice to seek healthcare in an EU Member State other than their home country. It is a pan-European study including a survey and behavioural experiment. The findings inform the implementation of the EU Directive on cross-border patient rights.

Read more

Study on the Impact of the Energy Label – and Potential Changes to It – on Consumer Understanding and on Purchase Decisions – January 2015

Subsector:Regulators and government
Published: 23 January, 2015
Document type:Report

This behavioural economics study for the European Commission investigates the impact of potential changes to the EU energy label on consumer understanding and purchasing decisions. The pan-European study uses an online and field experiment combined with a consumer survey and focus groups to provide insights on the performance of alternative label designs.

Read more

London Economics Announces Winter 2014 Training Catalogue – November 2014

Subsector:Regulators and government
Published: October, 2014
Document type:

London Economics, alongside delivering cutting edge research, also provides training to economists and non-economists in a number of areas, including Behavioural Economics, Evaluation, Options Appraisal and Finance. Our Winter 2014 catalogue, out now, lists the courses we can offer. Please feel free to reach out: info@londoneconomics.co.uk  for further details, pricing and availability.  

Read more

Study on the Impact of the EU Energy Label – and Potential Changes to It – on Consumer Understanding and Purchase Decisions – August 2014

Subsector:Regulators and government
Published: 19 August, 2014
Document type:Report

As part of the review of the EU Directive on Energy Labels, the European Commission engaged London Economics to undertake a behavioural study on consumer understanding and purchasing decisions, of the current EU energy label and potential changes to it. Interim findings were presented to the 3rd Stakeholder meeting on the Evaluation of the Energy […]

Read more