Research and Analysis to Quantify the Benefits Arising from Personal Data Rights Under the GDPR – August 2017

The act of disclosing personal data typically takes place in an environment of incomplete and asymmetric information. This explains the crucial role of consumer confidence in enabling transactions that involve the disclosure of personal data. LE’s study for DCMS investigates the benefits of new individual rights introduced by the European General Data Protection Regulation (GDPR) […]

Behavioral Economics Guide 2017

London Economics is happy to announce that we are a corporate sponsor and contributor to the Behavioral Economics Guide 2017, which this year has a forward from Cass R. Sunstein of Harvard University. First released in 2014, this now yearly publication provides an introduction to the field, developments in the behavioural sciences, insights from practitioners, […]

Study on the Functioning of the Retail Electricity Markets for Consumers in the EU – February 2017

The 2nd Electricity Market Study investigated electricity market functioning for consumers in the EU, Iceland and Norway. It assessed how market performance has developed since the 1st electricity market study conducted in 2010, and the extent to which consumers have the necessary tools to make rational and empowered choices. Its findings offer a clear insight […]

The Use of Behavioural Insights in Consumer Policy – January 2017

The OECD has published its report on the use of Behavioural Economics in Consumer Policy. The report is informed by discussion at the OECD’s Behavioural Economics Roundtable, at which LE’s Dr Charlotte Duke was an invited speaker on her experience in using behavioural economics to test and design consumer policy.

The Social Value of the Post Office Network – November 2016

Stakeholder Engagement on Complex and Long-run Issues in the Energy and Water Sectors – November 2016

This paper for Sustainability First explores how different research approaches for engaging individual consumers can help uncover long-term public interest in complex areas. The paper covers both quantitative and qualitative methods, and includes behavioural experiments to test consumer responses to alternative interventions. The paper is of use to public interest advocates and energy and water […]

Consumer Vulnerability Across Key Markets in the EU: Animated Infographic – November 2016

Following the publication of London Economics’ study into consumer vulnerability across the EU for DG Justice and Consumers, the European Commission has released an animated infographic which presents the key findings of the study, including the varying impact of vulnerability drivers across key markets.

IPID Consumer Testing and Design Work – August 2016

EIOPA commissioned a consortium consisting of LE Europe, Ipsos MORI and Academy Design Partners to undertake consumer testing on the design of a standardised presentation format of an Insurance Product Information Document (IPID). The findings of the consumer testing, as presented in this report, were intended to assist EIOPA to reach a view on the […]

Estimating the Impact of Publicly Funded Training on Industry and Firm-level Outcomes – May 2016

London Economics were commissioned by the Department for Business, Innovation and Skills to undertake an analysis of the impact of publicly funded training on industry-level and firm-level outcomes. To undertake the analysis, researchers at London Economics first matched the Individualised Learner Record, EDS ‘Blue Sheep’ data, and the Inter Departmental Business Register (IDBR), and then […]

Behavioural Experiments and Consumer Policy – April 2016

Dr Charlotte Duke spoke at the OECD Roundtable on behavioural insights  at the 91st session of the Committee on Consumer Policy (CCP). Charlotte discussed: Why are we observing such growth in the use of experiments in consumer policy making; What are the pitfalls to be aware of when using experiments in policy making; How may […]