|Sector:||Behavioural | Behavioural and experimental economics | Business and industry | Consumer and firm behaviour | Consumer behaviour | Consumer behaviour and protection | Consumer protection | International institutions | NGOs and consumer advocacy|
|Client:||EC DG Justice and Consumers|
|Published:||7 November, 2017|
|Tagged:||2017 consumer behaviour consumer protection EU EC/EEA|
This study focused on consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border. It tested ways to help consumers make better decisions using a behavioural experiment, collected complementary data on the supply side of the market, and examined potential savings consumers could make.