Experimental study on non-geographic calls

Practice area: Behavioural and experimental economics | Behavioural Economics | Competition & Antitrust | Pricing | Regulatory economics | Telecom and media
Client: Ofcom
Published: September, 2011
Keywords: quantitative analysis

Ofcom has published the report by London Economics Experimental work on potential interventions in relation to non-geographic calls. The study uses economic experiments to investigate call price transparency for non-geographic phone numbers such as Directory Enquiries and customer support lines, and tests alternative regulatory interventions to improve price transparency to help consumers make more informed choices in these markets.