Experimental study on non-geographic calls

behavioural||0behavioural-and-experimental-economics||114competition-regulation-and-business||0pricing||25regulatory-economics||116telecom-and-media||57
Sector: Behavioural | Behavioural and experimental economics | Competition, Regulation and Business | Pricing | Regulatory economics | Telecom and media
Client: Ofcom
Published: September, 2011
Document type: Report 
Tagged: ex-ante evaluation experiments quantitative analysis UK

Ofcom has published the report by London Economics Experimental work on potential interventions in relation to non-geographic calls. The study uses economic experiments to investigate call price transparency for non-geographic phone numbers such as Directory Enquiries and customer support lines, and tests alternative regulatory interventions to improve price transparency to help consumers make more informed choices in these markets.