Experimental study on non-geographic calls

Sector: Behavioural and experimental economics | Behavioural Economics | Competition, Regulation and Business | Pricing | Regulatory economics | Telecom and media
Client: Ofcom
Published: September, 2011
Document type: Report 
Tagged: ex-ante evaluation experiments quantitative analysis UK

Ofcom has published the report by London Economics Experimental work on potential interventions in relation to non-geographic calls. The study uses economic experiments to investigate call price transparency for non-geographic phone numbers such as Directory Enquiries and customer support lines, and tests alternative regulatory interventions to improve price transparency to help consumers make more informed choices in these markets.