Consumer Contracts

Sector: Abuse of dominance | Behavioural | Behavioural and experimental economics | Competition Economics | Competition, Regulation and Business | Consumer and firm behaviour | Consumer behaviour | Consumer behaviour and protection | Contracts | Public Policy
Client: N/A
Published: February, 2011
Document type: Report 
Tagged: experiments quantitative analysis UK

The OFT has published the market study on problems consumers have with contracts. To inform the market study London Economics in association with YouGov completed a behavioural survey of consumers combined with an economic experiment to investigate the features of contracts that cause most problems for consumers.