A Production Model of Service Quality at An Post

competition-regulation-and-business||0regulatory-economics||116
Sector: Competition, Regulation and Business | Regulatory economics
Published: June, 2003
Document type: Staff publication 
Tagged: EC/EEA

Crew, M.A. and Kleindorfer, P.R. (eds), Competitive Transformation of the Postal and Delivery Sector, Kluwer Academic Publishers, 2004.

Swinand, G.