Tag Archives: cognitive bias

Study on Consumers’ Decision-making in Insurance Services: A Behavioural Economics Perspective – November 2017

Sector:Behavioural Economics.
Client:EC DG Justice and Consumers
Published:7 November, 2017
Document type:

This study focused on consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border. It tested ways to help consumers make better decisions using a behavioural experiment, collected complementary data on the supply side of the market, and examined potential savings consumers could make.

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