Publications in: Consumer protection

Using Behavioural Science to Drive Behaviour Change in Reducing Risks of STIs – March 2018

Subsector:Social care - health interface
Published:9 March, 2018
Document type:Conference Presentation | Presentation

Dr Annette Cerulli-Harms spoke at the Public Policy Exchange conference on Student Sexual Health and Well Being on March 8th 2018 about how behavioural economics can be used to change the way we speak about sexual health. Annette explained the relevance of behavioural economics and cognitive biases in the area of public health including sexual […]

Read more

Single Digital Gateway: How EU Could Meet Expectations of Citizens and Businesses? – March 2018

Subsector:Public Policy
Published:27 March, 2018
Document type:Briefing

A briefing by Dr Charlotte Duke for the European Commission on behalf of the Internal Market and Consumer Protection Committee on the European Commission’s proposed regulation for a Single Digital Gateway.

Read more

Study on Consumers’ Decision-making in Insurance Services: A Behavioural Economics Perspective – November 2017

Subsector:NGOs and consumer advocacy
Published:7 November, 2017
Document type:

This study focused on consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border. It tested ways to help consumers make better decisions using a behavioural experiment, collected complementary data on the supply side of the market, and examined potential savings consumers could make.

Read more

Financial Conduct Authority Practical Use of Behavioural Experiments in Financial Regulation – March 2014

Subsector:Regulators and government
Published:25 March, 2014
Document type:

The Financial Conduct Authority finds that behavioural experiments have an important role to play in financial regulation, and often provide insights into the ways markets work that may not be possible otherwise. Download the paper on the practical application of behavioural experiments in financial regulation jointly authored by London Economics and the FCA.

Read more

Voluntary Food Labelling Schemes Study

Subsector:Regulators and government
Published: January, 2014
Document type:Report

This market study for the European Commission included a pan-European behavioural experiment to test consumer willingness to pay for products associated with voluntary food labelling schemes. The study also included a web sweep of voluntary food labelling scheme in Europe, a consumer survey and assessment of schemes performance with the requirements of the 2010 Commission […]

Read more

Behavioural Biases and Consumer Detriment

Subsector:Regulators and government
Published: May, 2012
Document type:Presentation

International Conference on Financial Services, Hamburg, 10th May 2012

Read more

Evaluation of a Sample of OFT’s Consumer Enforcement Cases

Subsector:Public Policy
Published: October, 2009
Document type:Report

This study for the Office of Fair Trading reviews the effectiveness of six past consumer protection interventions by the OFT. The project carried out six case studies and in each case it identified the sources of consumer detriment and evaluated the reduction in consumer detriment attributable to the interventions of the OFT. The six cases […]

Read more