Publications in: Consumer behaviour and protection
Road Testing of Consumer Remedies
| Published: | July, 2009 |
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Office of Fair Trading, London, July 9, 2009.
Behavioural Economics and Experimental Economics
| Published: | October, 2008 |
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This Economic Brief explains what behavioural and experimental economics are, giving examples of real world policy applications.
Research into Payment Protection Insurance in the UK
| Published: | October, 2006 |
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The report reviews the relevant payment protection insurance market and analyses those characteristics of the market that may be limiting competition and giving rise to consumer detriment. The report also identifies a series of additional data that would be desirable to obtain to further the analysis of the sector.
The Case for State Lotteries
| Published: | September, 2006 |
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The report provides a comprehensive overview of the gaming market in the EU25 and assesses the likely impact of full liberalisation of gaming activities on lotteries and good causes funded by lotteries. The report also reviews the wider socio-economic effects of gaming.
Estimating Consumers’ Willingness to Pay for Quality of Service in Post
| Published: | 2006 |
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Crew, M.A. and Kelindorfer, P.R. (eds), Progress towards Liberalisation of the Postal and Delivery Sector, 2006. Swinand, G. and Jones, S.
Estimation of Consumers’ Willingness to Pay for Quality of Service in Post
| Published: | June, 2005 |
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13th Conference on Postal and Delivery Economics in Antwerp, Belgium. June 1-4, 2005.