Publications in: Consumer behaviour and protection
Behavioural Economics in Retail Financial Services: Training Workshop, 30th September 2014, Central London
| Published: | 19 August, 2014 |
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The London Economics’ Behavioural and Financial Services teams will provide a training workshop on the application of behavioural economics to retail finance. The course will address: The underlying principles of behavioural economics; Regulators’ understanding and use of behavioural economics; How behavioural economics is applied in retail financial services ; and, how to design, apply and […]
Using Behavioural Economics: Practical Examples – August 2014
| Published: | 27 August, 2014 |
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A presentation to practitioners at the Copenhagen Summer University. Explores how behavioural insights are being used by policy makers. Examples of behavioural studies used by regulators, and discusses the issues to consider when commissioning and designing experiments. The presentation also provides suggested papers illustrating the use of behavioural approaches and additional applied examples.
General Insurance Add-ons: Experimental Consumer Research Report
| Published: | 13 March, 2014 |
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Behavioural experiment by London Economics which formed part of the FCA’s Add-on Insurance Market Study. The experiment with 1,500 UK residents tested for common patterns of consumer behaviour that arise due to add-on insurance mechanisms and assessed how insurance add-ons may lead to poor outcomes for consumers in these markets.
Financial Conduct Authority Practical Use of Behavioural Experiments in Financial Regulation – March 2014
| Published: | 25 March, 2014 |
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The Financial Conduct Authority finds that behavioural experiments have an important role to play in financial regulation, and often provide insights into the ways markets work that may not be possible otherwise. Download the paper on the practical application of behavioural experiments in financial regulation jointly authored by London Economics and the FCA.
Consumer Protection Aspects of Financial Services
| Published: | 10 February, 2014 |
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The financial crisis of 2007/2008 has clearly shown that inadequate consumer protection, especially in the US mortgage market, was a major contributor to financial instability. Moreover, many holders of sub-prime mortgages suffered considerable harm as a result of mis-selling or inappropriate selling. However, the USA is not the only country where weak consumer protection resulted […]
Voluntary Food Labelling Schemes Study
| Published: | January, 2014 |
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This market study for the European Commission included a pan-European behavioural experiment to test consumer willingness to pay for products associated with voluntary food labelling schemes. The study also included a web sweep of voluntary food labelling scheme in Europe, a consumer survey and assessment of schemes performance with the requirements of the 2010 Commission […]
Using Behavioural Experiments to Identify Consumer Problems in Markets: Partitioned Pricing Practices
| Published: | January, 2014 |
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This presentation at the OFT’s Economic Seminar series, considers how behavioural experiments can be used to identify problems consumers can have in markets and details an experiment completed for the OFT on partitioned pricing, the practice of splitting prices into parts. The study identifies that these pricing practices can reduce consumer welfare and lead to […]
Lotteries in Europe
| Published: | November, 2013 |
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2013 EL Sustainable Gambling Conference, Sports Integrity in Europe and the Role of Lotteries, 12 November 2013 – Brussels.
Lotteries in Europe
| Published: | November, 2013 |
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The note published by European Lotteries first describes recent EU27 trends in the value of the sales of lottery products and gross gambling revenue (the value of the sales of lottery products and prizes paid to buyers of such lottery products). Next it underlines the significant contribution of lotteries to society in terms of taxes […]
Barriers to Cross-border Health Care: Can Behavioural Insights Help?
| Published: | September, 2013 |
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Presentation at European Commission conference on Applying Behavioural Insights to Policy-Making 30th September 2013.