Publications in: Consumer behaviour and protection

General Insurance Add-ons: Experimental Consumer Research Report

Subsector:Consumer behaviour and protection
Published:13 March, 2014
Document type:Report

Behavioural experiment by London Economics which formed part of the FCA’s Add-on Insurance Market Study. The experiment with 1,500 UK residents tested for common patterns of consumer behaviour that arise due to add-on insurance mechanisms and assessed how insurance add-ons may lead to poor outcomes for consumers in these markets.

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Consumer Protection Aspects of Financial Services

Subsector:Consumer Finance
Published:10 February, 2014
Document type:Report

The financial crisis of 2007/2008 has clearly shown that inadequate consumer protection, especially in the US mortgage market, was a major contributor to financial instability. Moreover, many holders of sub-prime mortgages suffered considerable harm as a result of mis-selling or inappropriate selling. However, the USA is not the only country where weak consumer protection resulted […]

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Voluntary Food Labelling Schemes Study

Subsector:Consumer protection
Published: January, 2014
Document type:Report

This market study for the European Commission included a pan-European behavioural experiment to test consumer willingness to pay for products associated with voluntary food labelling schemes. The study also included a web sweep of voluntary food labelling scheme in Europe, a consumer survey and assessment of schemes performance with the requirements of the 2010 Commission […]

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Lotteries in Europe

Subsector:Public Policy
Published: November, 2013
Document type:Presentation

2013 EL Sustainable Gambling Conference, Sports Integrity in Europe and the Role of Lotteries, 12 November 2013 – Brussels.

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Lotteries in Europe

Subsector:Public Policy
Published: November, 2013
Document type:Report

The note published by European Lotteries first describes recent EU27 trends in the value of the sales of lottery products  and gross gambling revenue (the value of the sales of lottery products and prizes paid to buyers of such lottery products). Next it underlines the significant contribution of lotteries to society in terms of taxes […]

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Partitioned Pricing Research: A Behavioural Experiment

Subsector:Public Policy
Published: August, 2013
Document type:Report

London Economics was commissioned by the Office of Fair Trading to undertake a behavioural economics study into how partitioned pricing, which is the practice of splitting the price of a good or service into multiple components, affects consumer decision making. The study builds upon earlier research by London Economics for the OFT on the impact […]

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The Value of Lost Load (VoLL) for Electricity in Great Britain

Subsector:Regulatory economics
Published: July, 2013
Document type:Report

As part of the documents for the Consultation on the draft Electricity Market Reform Delivery, the Department of Energy and Climate Change has published the report prepared by London Economics which estimates the value of lost load (VoLL) for domestic, small and medium sized businesses and industrial and commercial electricity consumers in Great Britain. VoLL […]

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A European Single Point of Contact

Subsector:Public Policy
Published: June, 2013
Document type:Presentation

Presentation of Study to the Committee on the Internal Market and Consumer Protection, 27 June 2013, Brussels

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Energy Retail Markets Comparability Study

Subsector:Public Policy
Published: May, 2013
Document type:Report

The report assesses the trends and position of the UK electricity and gas retail markets relative to comparable jurisdictions in terms of prices, competition and profitability. The study draws on several decades of publicly available data. The main comparator groups are the EU 15 and a selected OECD grouping based on comparability.

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Living Standards in the EU After the Financial Crisis – UK Records Among the Largest Declines

Subsector:Public Policy
Published: April, 2013
Document type:LE publication (working papers and economic briefs)

This London Economics’ Noteworthy Statistics Briefing investigates the change in living standards across the EU27 following the financial crisis, using the latest data made available by Eurostat. The analysis focuses on two measures of standards of living: the median equivalised disposable income and the severe material deprivation rate.

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