Publications in: Behavioural Economics

Press Release – Price and Service Transparency on Barristers’ Websites – Experimental Consumer Research – September 2018

Published: 14 September, 2018

The Bar Standards Board commissioned London Economics and YouGov to study consumer behaviour and attitudes towards barristers’ price and service transparency. The study used focus groups and a behavioural experiment to understand how consumers access, assess and act on price and service information when searching for barristers’ services. The Bar Standards Board will use the […]

How to Double Savings Rates: A Case Study in Nudging for Good. The Behavioural Economics Guide 2018 – June 2018

Published: 19 June, 2018

London Economics in association with our partners Genesis Analytics are please to contribute to the 2018 edition of the international Behavioural Economics Guide. We present a case study of our behavioural insights work where we introduce nudges to encourage consumers to save more.

Reducing Roadside Litter Using Randomised Controlled Trials – June 2018

Published: 27 June, 2018

London Economics produced a guide for conducting and evaluating randomised controlled trials (RCTs) for anti-littering actions on roads for the Department for Transport. The guide sets out, step-by-step, how to design, set up and implement a randomised controlled trial, as well as how to measure its success, focusing on the context of measures to reduce […]

Now You See It: Drawing Attention to Charges in the Asset Management Industry – April 2018

Published: April, 2018

A behavioural experiment conducted by London Economics formed the basis of the FCA’s Occasional Paper ‘Now you see it: drawing attention to charges in the asset management industry’. Our experiment tested the impact of different ways of presenting information on charges on the extent that retail investors pay attention to charges in their decision-making. The […]

Asset Management Market Study – Experimental Consumer Research and Focus Groups – April 2018

Published: April, 2018

As part of the FCA’s Asset Management Market study, London Economics conducted a behavioural experiment to test the impact of different ways of presenting information on charges on the extent that retail investors pay attention to charges in their decision-making. Treatments tested included: warning investors about the impact of charges a) via a written message […]

Using Behavioural Science to Drive Behaviour Change in Reducing Risks of STIs – March 2018

Published: 9 March, 2018

Dr Annette Cerulli-Harms spoke at the Public Policy Exchange conference on Student Sexual Health and Well Being on March 8th 2018 about how behavioural economics can be used to change the way we speak about sexual health. Annette explained the relevance of behavioural economics and cognitive biases in the area of public health including sexual […]

Single Digital Gateway: How EU Could Meet Expectations of Citizens and Businesses? – March 2018

Published: 27 March, 2018

A briefing by Dr Charlotte Duke for the European Commission on behalf of the Internal Market and Consumer Protection Committee on the European Commission’s proposed regulation for a Single Digital Gateway.

Research into the Experiences and Effectiveness of Solicitors’ First Tier Complaints Handling Processes – January 2018

Published: 08 January, 2018

The Solicitors Regulation Authority (SRA) and Legal Ombudsman jointly commissioned London Economics and YouGov to undertake research into solicitors’ handling of first tier complaints. The study used a consumer survey, a survey of firms and depth interviews with firms and consumers, to understand consumers’ and solicitors’ experiences of the complaints process. The research identified recommended […]

Consumer Behaviour Research for Legal Services – December 2017

Published: 6 December, 2017

The Law Society commissioned London Economics to undertake behavioural economic research into how consumers search for legal services. The study used a behavioural experiment, focus groups and depth interviews to investigate how consumers access, assess and act on information. The research helped the Law Society to better understand the most useful information that solicitors can […]

Study on Consumers’ Decision-making in Insurance Services: A Behavioural Economics Perspective – November 2017

Published: 7 November, 2017

This study focused on consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border. It tested ways to help consumers make better decisions using a behavioural experiment, collected complementary data on the supply side of the market, and examined potential savings consumers could make.