Publications in: NGOs and consumer advocacy
Consumer Contracts
| Published: | February, 2011 |
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The OFT has published the market study on problems consumers have with contracts. To inform the market study London Economics in association with YouGov completed a behavioural survey of consumers combined with an economic experiment to investigate the features of contracts that cause most problems for consumers.
Behavioural Economics and the Impact of Price Frames on Consumer Decision Making
| Published: | November, 2010 |
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European Commission conference on Behavioural Economics, November 22, 2010.
The Impact of Price Frames on Consumer Decision Making
| Published: | May, 2010 |
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London Economics was comissioned by the Office of Fair Trading to undertake a behavioural economics study into how different price frames may impact upon consumer behaviour. The study uses experimental economics to test if consumers incur behavioural biases under five common pricing practices used by firms, including drip pricing and “3 for 2” offers. The […]
Using Experiments in Consumer Research
| Published: | March, 2010 |
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Ofcom has published the report “Using experiments in consumer research” by London Economics. The work informs Ofcom about how behavioural and experimental economics can assist regulators in understanding consumer behaviour. The research implemented a controlled economic experiment which considered a number of options for improving the understanding of consumers when choosing telecommunication services funded through […]
Behavioural Economics and Experimental Economics
| Published: | October, 2008 |
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This Economic Brief explains what behavioural and experimental economics are, giving examples of real world policy applications.