Publications in: Business and industry

Behavioural Economics in Retail Financial Services: Training Workshop, 30th September 2014, Central London

Subsector:Public Policy
Published:19 August, 2014
Document type:

The London Economics’ Behavioural and Financial Services teams will provide a training workshop on the application of behavioural economics to retail finance. The course will address: The underlying principles of behavioural economics; Regulators’ understanding and use of behavioural economics; How behavioural economics is applied in retail financial services ; and, how to design, apply and […]

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General Insurance Add-ons: Experimental Consumer Research Report

Subsector:Regulators and government
Published:13 March, 2014
Document type:Report

Behavioural experiment by London Economics which formed part of the FCA’s Add-on Insurance Market Study. The experiment with 1,500 UK residents tested for common patterns of consumer behaviour that arise due to add-on insurance mechanisms and assessed how insurance add-ons may lead to poor outcomes for consumers in these markets.

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Financial Conduct Authority Practical Use of Behavioural Experiments in Financial Regulation – March 2014

Subsector:Regulators and government
Published:25 March, 2014
Document type:

The Financial Conduct Authority finds that behavioural experiments have an important role to play in financial regulation, and often provide insights into the ways markets work that may not be possible otherwise. Download the paper on the practical application of behavioural experiments in financial regulation jointly authored by London Economics and the FCA.

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Using Behavioural Experiments to Identify Consumer Problems in Markets: Partitioned Pricing Practices

Subsector:Regulators and government
Published: January, 2014
Document type:Presentation

This presentation at the OFT’s Economic Seminar series, considers how behavioural experiments can be used to identify problems consumers can have in markets and details an experiment completed for the OFT on partitioned pricing, the practice of splitting prices into parts. The study identifies that these pricing practices can reduce consumer welfare and lead to […]

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Using Behavioural Experiments to Inform Consumer Policy in Financial Markets

Subsector:Regulators and government
Published: December, 2013
Document type:Presentation

A presentation at the Behavioural Finance Working Group conference, practitioners session on behavioural economics applied to finance markets. This presentation looks at applied policy examples of behavioural experiments relevant to consumer decision making in regard to financial products.

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Using Behavioural and Experimental Economics to Understand Consumer Behaviour

Subsector:Regulators and government
Published: August, 2013
Document type:Presentation

Presentation at Copenhagen Summer University, Executive Course in Behavioural Economics and Psychology of Choice 12th – 16th August 2013 This session at the University of Copenhagen provided applied examples of behavioural experiments that have been used to inform policy development. It covers pricing practices, consumer switching and consumer understanding of contracts. The session also explored […]

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Partitioned Pricing Research: A Behavioural Experiment

Subsector:Regulators and government
Published: August, 2013
Document type:Report

London Economics was commissioned by the Office of Fair Trading to undertake a behavioural economics study into how partitioned pricing, which is the practice of splitting the price of a good or service into multiple components, affects consumer decision making. The study builds upon earlier research by London Economics for the OFT on the impact […]

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Research on EU Product Labelling

Subsector:Public Policy
Published: December, 2012
Document type:Report

This study by London Economics, Ipsos MORI and AEA investigated the possibility of creating a product label which provides consumers with information about the environmental lifecycle performance of products (televisions, washing machines and light bulbs). The information may be added to the current EU Energy Efficiency label. Pan-European behavioural experiments  were used in conjunction with […]

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Consumer Behavioural Biases in Competition

Subsector:Regulators and government
Published: May, 2011
Document type:Presentation

Office of Fair Trading, May 4, 2011.

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Consumer Contracts

Subsector:Regulators and government
Published: February, 2011
Document type:Report

The OFT has published the market study on problems consumers have with contracts. To inform the market study London Economics in association with YouGov completed a behavioural survey of consumers combined with an economic experiment to investigate the features of contracts that cause most problems for consumers.

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