behavioural-and-experimental-economics||114behavioural||0competition-regulation-and-business||0consumer-and-firm-behaviour||114consumer-finance||38

Practice area:	Behavioural and experimental economics | Behavioural Economics | Competition & Antitrust | Consumer and firm behaviour | Consumer Finance
Client:	EC DG Health and Consumers
Published:	20 May, 2014
Keywords:	quantitative analysis stakeholder surveys and consultations

The study assesses the degree to which Consumer Credit Directive (CCD) fulfilled its principal objectives, namely: a) fostering an internal credit market in the EU, with a positive impact, in particular on cross­border competition; and, b) providing a high level of protection of consumers regarding consumer credits. The study focuses on the impact of the CCD on the functioning of the market and on the outcomes for the consumers. The study builds on and compare the current consumer credit market environment with findings from a few years ago as reported in a previous benchmarking study or other sources. The study involved surveys of relevant stakeholders, consumers and a mystery shopping exercise and econometric analysis of survey responses and convergence of consumer credit interest rates.