Practice area: | Behavioural and experimental economics | Behavioural Economics | Business and industry | Consumer and firm behaviour | Consumer behaviour | Consumer behaviour and protection | Consumer markets and protection | Consumer protection | Finance | International institutions | NGOs and consumer advocacy |
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Client: | EC DG Justice and Consumers |
Published: | 7 November, 2017 |
Keywords: |
This study focused on consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border. It tested ways to help consumers make better decisions using a behavioural experiment, collected complementary data on the supply side of the market, and examined potential savings consumers could make.